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[message]FREQUENTLY ASKED QUESTIONS
Get the lowdown on all your burning questions in our FAQ section.
About Clarke
Q: What’s Clarke all about?
A: Clarke is your go-to online shop for amazing finds from women-owned businesses. Plus, we’re all about giving back and supporting women's shelters with every purchase.
Q: How do you pick the products you sell?
A: We handpick each product from women-owned businesses that match our vibe—quality, unique, and all about empowerment.
Q: Are your products ethically sourced?
A: Absolutely. We only work with partners who stick to ethical and sustainable practices. Feel good about what you buy!
Orders and Shipping
Q: How do I place an order?
A: Easy peasy! Just browse our collections, add your faves to the cart, and checkout. You’ll be rocking your new finds in no time.
Q: Do you ship worldwide?
A: We currently only ship within the US but hope to change this in the future and supply product to our international girlies!
Q: When will my order arrive?
A: Depends on where you are. Domestic orders usually take 3-7 business days. Hang tight—your goodies are on their way!
Q: How can I track my order?
A: As soon as we ship your order, we’ll send you a tracking number via email. Use it to keep an eye on your package’s journey.
Returns and Exchanges
Q: What’s your return policy?
A: We get it—sometimes things don’t work out. You can return items within 14 days if they’re unused and in original condition. Check out our Returns page to see if your items qualify.
Q: How do I return or exchange something?
A: Just hit up our customer service team with your order number and the reason for the return. They’ll guide you through the process.
Q: Do you offer free returns?
A: Not at the moment. Return shipping costs are on you unless we messed up your order or something’s defective.
Customer Support
Q: How do I contact customer service?
A: Drop us an email at clarkeforwomen@gmail.com or use the contact form on our site. We usually reply within 24 hours.
Q: What if there’s an issue with my order?
A: No worries! Just reach out to our customer service team ASAP, and we’ll sort it out for you.
Promotions and Discounts
Q: Do you have any promotions or discounts?
A: Totally! We run promotions and discounts now and then. Sign up for our newsletter and follow us on social to stay in the loop.
Q: Can I use multiple discount codes on one order?
A: Sorry, only one discount code per order. Pick the one that gives you the best deal!